Shipping and Return Policy
WARM WEATHER SHIPPING
Please Note: Doseez is not responsible for melting or other damage caused by heat exposure during shipping.
PROTECT YOUR ORDER FROM THE HEAT!
When the temperature hits 80 degrees or more and your order contains gummies, there are steps YOU can take to reduce the chances of getting melted gummies!
Our SUMMER SHIPPING Option is the best way to ensure your gummies will arive in great shape.
Summer Shipping includes expedited shipping in an insulated cold shipping pack, along with an ice pack.
Because we ONLY ship Monday - Wednesday, if needed, your order will be held in our temperature-controlled warehouse until our next shipping date to avoid heat exposure.
Make sure you choose a delivery address where someone will be available to accept the package so it doesn't sit outside in the heat.
Pro-Tip:If your box feels warm, open immediately and get your Doseez into cooler indoor air. If your gummies softened at all, give them a chance to firm up again before handling further.
We ship via USPS PRIORITY MAIL which takes 2-3 Business days. These are estimates only... actual transit times will vary by each zip code, even within a state, and are not guaranteed by USPS or Mucho Gusto LLC.
...OR...You Can Risk it
Every order is different. It's possible your particular order will be just fine with standard shipping and one Cold Pack. So you should ask yourself, how important is it that your Doseez arrive in perfect condition? Do you need your gummies to look pretty for a party or a gift? Or do you figure it's all just going to end up in your stomach anyway, so who cares? If you are less concerned about everything being perfect - or if you just want to save some $$ on shipping - you can always risk it and choose USPS First Class Shipping, which generall takes 2-7 Business Days.
OUR GUMMIES CAN LIQUEFY AT TEMPERATURES OVER 80 degrees! Please plan accordingly. We do not offer refunds on melted gummies that did not choose Summer Shipping as an option.